Nationwide Title Clearing Blog
We have some exciting news to share! NTC was recently named one of Tampa Bay’s Top Workplaces 2015 by the Tampa Bay Times.Read More
Tags: American Cancer Society
In the new economy, more employers are realizing that investing in employee training is vital. According to Forbes, corporate training spending grew by 15% in 2013 to over $70 billion in the U.S., and over $130 billion worldwide. This increase is the highest growth rate seen in seven years. While NTC has always had an intense focus on training, the company’s training “reboot” began in the first quarter of 2011 and has culminated in 2015 with updated processes that adhere to the newest residential mortgage industry standards and regulations.
In 2014 alone, over 2,300 different industry-related courses were completed in NTC’s on-site training facility. The entirety of NTC’s 300 staff members have completed the company’s basic training, with 210 staff engaged in cross and advanced training, as well as continuously certified by NTC’s Quality Assurance Department.
NTC relies on its workforce training program and advanced technology systems to ultimately protect homeowners and preserve land records. As it services eight of the 10 largest U.S. banks in the residential mortgage industry, compliance is crucial. NTC officials report keeping their clients within a 99.8% compliance rate on a consistent basis, something previously unheard of in the industry.
Depending on the position, training programs can take dozens of hours to complete, and some can even require months. However, NTC has been able to reduce the amount of time necessary to train technical personnel while retaining the quality of training. NTC modularized the training for data entry and research personnel by breaking down the training into smaller courses covering different levels of difficulty on a step-by-step basis.
NTC CEO John Hillman has noticed an increase in quality since expanding the employee training program. “The results of an increased focus on our training have exceeded our expectations,” says Hillman. “I’m convinced these practices are precisely the reason we maintain our exceptional low error rate for our clients.”
There are over 100 specific ongoing training courses available at NTC that cover many areas of the industry such as: Document Identification Training, Advanced On-line Research, Document Retrieval Specialist, Post Closing and Document Procurement Specialist, File Audit & Remediation, Advanced Property Reports Preparation, Advanced Data Entry Course, Document Review Specialist, Document Inspections Training, and County Requirements and Remediation, to name a few.
Advanced training is a proactive approach to carry on NTC’s relentless fixation with extraordinary measures that surpass client’s regulatory compliance standards.
For more information about NTC and its services, visit www.nwtc.com.
Staying on top of compliance standards in the mortgage industry has become increasingly more difficult in this time where everyone seems to be under a microscope. Nationwide Title Clearing (NTC) is pleased to announce that we have successfully completed an SSAE 16 examination of our mortgage processing services. The examination was conducted by an independent CPA firm, Brightline CPAs and Associates, Inc. No exceptions were found.Read More
Erika Lance, a 11-year employee of NTC has been promoted to Chief Information Officer. Prior to her newest position as CIO, Lance served in other management positions, allowing her to gain the experience necessary to take over her current role in the company. Lance has worked in Human Resources, the legal department, client relations and overall organization within NTC, giving her a thorough understanding of both operational and client needs.Read More
Nationwide Title Clearing (NTC) is pleased to announce the newest member of the team - Gina Morales, APR, a board certified public relations professional and marketing specialist. Gina brings with her extensive knowledge of public relations and integrated marketing programs. This is in alliance with the company's ongoing strategy of merging marketing campaigns with community and social programs to extend NTC's outreach and communicate their mission of protecting homeowners and preserving U.S. land records to a much broader audience.Read More
Nationwide Title Clearing (NTC) representatives will be in Dallas next week to exhibit at the Mortgage Bankers Association's National Mortgage Servicing Convention and Expo. Representing NTC will be Debbie Lastoria, Jeremy Pomerantz, Danny Byrnes, Lindsey Trebian, and the newest additions to the NTC family, Todd Gomes and Gina Morales. NTC's exhibition will showcase their services and representatives from the company's marketing and sales departments will be available to answer questions.Read More
Nationwide Title Clearing is pleased to announce that Todd Gomes has been appointed as a National Account Executive. Todd brings with him many years of industry knowledge and experience that will help NTC continue to bring our clients the best services available in the industry.Read More